The paper, “Accuracy Prompts Protect Professional Content Moderators from the Illusory Truth Effect,” aims to answer an important question: Do professional moderators view repeated content as more accurate? The simple answer unfortunately is yes, but the good news is that the study also found an effective approach to address the problem.
Interventions that promote an accuracy mindset (making decisions based on objective criteria) can help address cognitive bias, improving moderators’ factual discernment and decision-making ability.
Read the full report to learn more about the research method and full findings.
